Shipping & Returns

 

Terms of Sale and Warranty Agreement

 

 

All new computer systems and new computer parts come with a one year warranty unless otherwise stated.

All pre-owned computers and pre-owned parts come with a 30 day warranty unless otherwise stated.

 

*** You must keep all original receipts. ***

 

Returned products must be in the same condition as you received them, including all packaging, manuals, accessories, disks, and boxes. Badboy Computers Inc. may refuse any return for any reason. No returns accepted after 14 days from date of purchase (invoiced date). 15% re-stocking fee on all items returned, unless item is defective and is exchanged for exact same item. Opened software, games, and ink cartridges may not be returned unless item is defective and may only be exchanged for the exact same item. It may not be returned for a refund. No returns accepted if UPC code, barcodes, or serial numbers have been removed, or if warranty seals have been broken. Refunds for cash / check / debit purchases will be made by check to the original purchasers name on the invoice. Refunds for cash / check / debit purchases will be issued within 10 business days of the return date. Refunds on credit cards will be credited to the same credit card only. Badboy Computers Inc. warrants the original purchaser for products, the warranty cannot be transferred to any one else. Badboy Computers Inc. will provide technical support to you for your systems and peripherals that were purchased at Badboy Computers Inc.  No refunds on special order items. Special order items carry manufacture warranties only.  Store credits expire in 90 days from date of issue.

 

Customers Requirements:

 

You must assist Badboy Computers Inc. in diagnosing issues with your Badboy Computers Inc. products and follow Badboy Computers Inc. warranty process. If Badboy Computers Inc. determines that a replacement part or service is needed; you will be required to bring in the warranted parts to Badboy Computers Inc. If you are not able to bring in the warranted parts on-site service maybe available to you at our normal on-site charges.

 

You are responsible for any damages to your Badboy Computers Inc. products that occur in any type of transportation. You are responsible for properly maintaining your product and protecting it from damage. You should back up all files stored on your Badboy Computers Inc. system before obtaining any type of technical or warranty services from Badboy Computers Inc. Badboy Computers Inc. is not responsible for any loss of your data for any reason. You must obtain service from Badboy Computers Inc. for any warranty work. Badboy Computers Inc. will not reimburse you for service preformed by any other company or individual. Badboy Computers Inc. cannot cancel this plan except for fraud, material misrepresentation or non-payment of service or parts, by you.

 

What’s not covered.

 

Any loss or damage caused by viruses, lightning, fire, flood, theft, disappearance, misplacement, reckless, abusive, willful or intention conduct, or damage or loss caused during shipment. Badboy Computers Inc. is not liable for property damage, personal injury, loss of use, interruption of business, lost profits, lost data or other consequential, punitive or special damages, however caused. Badboy Computers Inc. is not liable for normal wear or cosmetic damage and/or other damage that does not affect functionality. This warranty does not cover software installation or incompatibility with other manufacturers or any equipment or components. Example – If your hard drive fails and needs to be replaced under warranty the parts and labor are covered but installing windows, device driver or other programs are not covered. Badboy Computers Inc. is not liable for any damage resulting from the use of your Badboy Computers Inc. product in a manner for which it was not intended. Badboy Computers Inc. is not liable for Damage to or loss of software, data, or removable media. Any products with altered, modified, or removed serial numbers void any and all warranties.

 

Badboy Computers Inc. will at its option, provide replacement parts necessary to repair the products, replace the product with a comparable product, or refund the amount you paid for the product, LESS DEPRECIATION, upon its return. Replacement parts or products will be new or serviceably used, comparable in function and performance to the original part or product, and warranted for the remainder of the original warranty period.

 

By, purchasing, using, operating, or setting up any items purchased at Badboy Computers Inc. you agree to the above stipulations. The above stipulations may change at anytime with out notice.

 

 

*** $25 fee for every instance of a returned/NSF check. ***

 

All repairs are to be picked up within 30 days of completion or they become property of BadBoy Computers, Inc. Any repaired item (if still available) called for after the 30 days will be assessed a fee of $5 per day starting with day 31.

 

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